Privacy Policy
Introduction
- SettlePay (Tasweyat Teqneya), operating SettleShop, is committed to protecting the privacy of our merchants and their customers.
- This Privacy Policy outlines how we collect, use, and protect personal information related to our services.
- By using SettleShop, you consent to the practices described in this policy.
Information We Collect
- Merchant Information:
- Business name, contact information, and address.
- Payment information.
- Information related to your products and services.
- Communication records.
- Customer Information (Collected by Merchants):
- Contact information (name, phone number, etc.).
- Order details and purchase history.
- Communication records within WhatsApp.
- Any other information merchants collect within their use of the platform.
- Usage Data:
- Information about how merchants and customers use the SettleShop platform.
- Technical information, such as IP addresses and device information.
How We Use Information
- To Provide Services:
- To enable merchants to create and manage their WhatsApp shops.
- To facilitate order processing and customer communication.
- To provide customer support.
- To Improve Services:
- To analyze usage data and improve the SettleShop platform.
- To develop new features and functionalities.
- For Communication:
- To send important updates and notifications.
- To respond to inquiries and requests.
- For Legal Compliance:
- To comply with applicable laws and regulations.
- To protect our rights and the rights of our users.
Data Sharing
- Third-Party Service Providers:
- We may share information with third-party service providers who assist us in1 providing our services (e.g., payment processors, hosting providers).
- Legal Requirements:
- We may disclose information when required by law or in response to a legal request.
- Business Transfers:
- In the event of a merger, acquisition, or sale of2 assets, we may transfer information to the acquiring entity.
Data Security
- We implement reasonable security measures to protect personal information from unauthorized access, use, or disclosure.
- However, no method of transmission3 over the internet or electronic storage is 100% secure.
Data Retention
- We retain4 personal information for as long as necessary to provide our services and comply with legal obligations.
Your Rights
- Depending on your location, you may have rights to:
- Access your personal information.
- Correct inaccuracies.
- Delete your information.
- Object to the processing of your information.
Children's Privacy
- SettleShop is not intended for use by children under the age of [Specify Age]. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any material changes.
Contact Us
- If you have any questions or concerns about this Privacy Policy, please contact us at [[email protected]].