SettleShop Terms and Conditions | SettlePay KSA for Business Solutions

Acceptance of Terms

By accessing or using SettleShop, a service provided by SettlePay (Tasweyat Teqneya) , you ("Merchant," "User," or "you") agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, you must not use our services.1
These terms may be updated from time to time, and your continued use of SettleShop constitutes acceptance of any changes.

Description of Services

SettleShop provides a platform that enables merchants to create and manage WhatsApp-based shops, utilize WhatsApp CRM tools, and implement WhatsApp marketing automation.
The service includes, but is not limited to:
- Creation of a digital storefront within WhatsApp.
- Customer relationship management (CRM) features within WhatsApp.
- Marketing automation tools for WhatsApp messaging.
- Order management and processing.
- Integration with payment gateways (where applicable).

Merchant Responsibilities

Accurate Information: You are responsible for providing accurate and up-to-date information regarding your business, products, and services.
Compliance: You must comply with all applicable laws and regulations, including those related to e-commerce, data privacy, and marketing.
Content: You are solely responsible for the content you create and distribute through SettleShop, including product descriptions, images, and marketing messages.
Customer Service: You are responsible for providing customer support and addressing customer inquiries and complaints.
Payment Processing: You are responsible for managing payment processing and ensuring secure transactions.
Data Privacy: You are responsible for protecting the privacy of your customers' data in accordance with applicable data protection laws.
Prohibited Activities: You must not engage in any illegal or unethical activities, including but not limited to:
- Selling prohibited or illegal products.
- Spamming or sending unsolicited messages.
- Distributing malware or viruses.
- Infringing on intellectual property rights.
- Misrepresenting your products or services.
Adherence to Whatsapp Policy: You must adhere to all of the Whatsapp business policy.

Fees and Payment

Fees for using SettleShop will be as described in your subscription agreement.
Payment terms will be specified in your invoice or agreement.
SettlePay (Tasweyat Teqneya) reserves the right to change fees and payment terms with prior notice.

Intellectual Property

SettlePay (Tasweyat Teqneya) retains all rights to the SettleShop platform and its underlying technology.
You retain ownership of your content, but grant SettlePay (Tasweyat Teqneya) a license to use your content for the purpose of providing the services.

Data Privacy and Security

SettlePay (Tasweyat Teqneya) will handle your data and customer data in accordance with its privacy policy.
You are responsible for implementing appropriate security measures to protect your data.
You are responsible for adhering to all local and international data privacy laws.

Limitation of Liability

SettlePay (Tasweyat Teqneya) will not be liable for any indirect, incidental, or consequential damages arising from your use of SettleShop.
Our liability will be limited to the amount of fees you have paid for the services.
SettlePay are not responsible for merchant content or actions.

Termination

Either party may terminate the agreement with prior notice.
SettlePay (Tasweyat Teqneya) may terminate your account immediately for violation of these terms.
Upon termination, you must cease using SettleShop.

Governing Law and Dispute Resolution

Modifications

SettlePay reserves the right to modify these terms at any time. Merchants will be notified of changes.

Contact Information